Grievance Mechanism

RMI welcomes submissions of grievances as part of its continuous improvement and risk management. Please review the RMI Grievance Mechanism for detailed information on RMI's incident intake process and resolution. The purpose of this document is to outline a process which members, stakeholders and the public can utilize to raise concerns about the initiative, the audit program, protocols, smelter and refiner operations that fall in scope of the RMAP, audit quality and auditor competencies, mineral supply chains and upstream/downstream initiatives. The document also covers processes used to address these grievances.

Kindly submit any grievances in the intake form below. For general questions and inquiries to RMI, including questions about CMRT and Smelter list please visit our Contact page or email

For anonymous submissions, please do not provide your contact information (only fill out Comments section).

Send us an email

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